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Terms of Use & Disclaimer

1. Nature of the Service

JulietChat is an entertainment and creative writing platform. Replies attributed to “Juliet” are generated by artificial intelligence and do not represent the views, opinions, or advice of any real person, organisation, or entity. The service is provided for recreational and expressive purposes only.

2. Not a Substitute for Professional Advice

Nothing on this platform constitutes psychological, emotional, medical, legal, or financial advice. If you are experiencing a mental health crisis or any other serious personal difficulty, please contact a qualified professional or an emergency service in your country.

3. User-Generated Content

You are solely responsible for the content of the letters you write. By submitting a letter you confirm that it does not contain:

We reserve the right to remove any content that violates these terms and to suspend or terminate accounts accordingly.

4. Data Storage

Your letters and the AI-generated replies are stored in our database for the purpose of providing conversation continuity. By using the service you consent to this storage. You may delete your account and all associated letters at any time from the account menu. We do not sell your data to third parties.

5. Sensitive Information

We strongly advise against sharing sensitive personal information in your letters, such as financial details, identification numbers, passwords, or information about third parties. Treat letters as you would any message sent to an external service.

6. Age Restriction

This service is intended for users aged 13 and over. By creating an account you confirm that you meet this requirement. Users under 18 should have parental consent before using the service.

7. AI-Generated Replies

Replies are generated by third-party AI models (Google Gemini or Anthropic Claude). We do not guarantee the accuracy, completeness, or appropriateness of any AI-generated response. AI replies may occasionally be inaccurate, incomplete, or unexpected — this is an inherent limitation of the technology.

8. Service Availability

We do not guarantee uninterrupted access to the service. JulietChat is provided “as is” without warranties of any kind. We reserve the right to modify, suspend, or discontinue the service at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, JulietChat and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of — or inability to use — the service, including reliance on any AI-generated content.

10. Changes to These Terms

We may update these terms from time to time. Continued use of the service after changes are published constitutes acceptance of the revised terms.

Contact

For questions regarding these terms, please contact us at the email address associated with the service.