JulietChat is a creative letter-writing platform. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it.
When you create an account and use JulietChat, we collect the following information:
We do not use your data for advertising, profiling, or sale to third parties.
The text of your letters is transmitted to third-party AI providers (Google Gemini or Anthropic Claude) to generate replies. These providers process your text under their own privacy policies and data processing agreements. We encourage you not to include sensitive personal information in your letters.
Your data is retained for as long as your account is active. You may delete your account at any time from the account menu, which will permanently remove your email address, letters, and replies from our systems.
We apply industry-standard security measures including encrypted database connections and token-based authentication. No system is completely immune to security risks.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You can delete your account and all associated data directly from the app. For any other data-related request, please contact us at the email address associated with the service.
JulietChat uses browser local storage to keep you logged in (authentication token) and to save your letter draft across page refreshes. No tracking cookies or third-party analytics are used.
The service is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
We may update this Privacy Policy from time to time. Continued use of the service after changes are published constitutes acceptance of the revised policy.
For privacy-related enquiries, please contact us at the email address associated with the service.